Pretty In Polka Dots Support logo
Pretty In Polka Dots Support logo

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Order Questions

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Articles

Can I pay for expedited processing?

No, at this time we do not offer expedited processing.  We feel it would be unfair to our other customers.  If you have a specific deadline for an order, feel free to leave a note at checkout & we'll try to accommodate your request.  We always do our

What is the current processing time?

Please refer to the product page for approximate processing times.  Processing times are also provided at checkout.Note - processing times listed are estimates and may be subject to change.  We always do our best to ship sooner than the times list

I paid for expedited shipping. Why hasn't my order shipped yet?

The shipping method that is chosen at checkout only affects the transit time once a package has shipped.  The shipping method does not affect the time it takes to process an order.  Estimated processing times are listed on each product page and ar

My photo won't upload. What do I do?

If you're experiencing problems uploading your files through the product page, please follow these steps. Check your internet speed & connection.  If your files are very large, it may just be taking a while to upload. Check your file size.  In some